I don’t know about you, but I can relate to that. Right now, it feels a lot like I have had the business equivalent of a punch in the mouth!
It is an unsettling time for all of us and this experience has been uniquely challenging. We are all learning how to manage through this pandemic, taking care of ourselves and our families while still working to somehow execute against our plans and continue doing business. Let me echo advice you’re already heard – stay positive, stay engaged with customers, colleagues, friends and family, use this time to “raise your game” polish your skills and master your craft. Remember, focus on those things you can control and own your response! Event + Response = Outcome - this too shall pass. The truth is, for leaders, there has never been a better opportunity to implement powerful improvements, and create positive, productive and lasting change. We are all eager to get back to business as usual or the “new Normal”. But what does your “normal” really look like? A better question is - are you satisfied with normal or do you aspire to lead your teams to better engagement, more meaningful interactions and more revenue? Is 80% of your revenue coming from the same 20% of your customers? Now is a great time to consider rejuvenating your sales process and investing in your people. Here a few quick questions to consider if the timing is right for you:
I believe you want more than average for your team. Honestly, I know you want to improve your success in securing and retaining customers with 70, 80% of your people meeting their goals and succeeding. Before we rush back to “normal” let’s elevate and redefine what your “normal” will be – let’s define your exceptional and create a plan to make it happen! This disruption gives you a unique opportunity to transform your sales teams and reframe the way you win. Do it Now! While your business can act with minimum disruption on performance. *CSO Insights World Class Sales Practices Study
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